Etiquette

Reservations

Appointments are recommended. You will be notified the day before your reservation to confirm your date and time with a phone call, email or text, whichever is your preference.

Punctuality

Since our technicians work within a structured schedule, we ask that you arrive on time for all scheduled appointments. After a 10-minute tardiness, it will be up to your technician's direction if it is necessary to reschedule the appointment.

Cancellations

Your appointment time is reserved exclusively for you. If you are unable to honor a reservation, please give us a call within 24 hours. A 48-hour cancellation notice is required for multiple salon services.

Multiple Salon Services

Credit cards required. If you are unable to honor a reservation, please give us a courtesy call within 48-hours. A credit card or gift certificate will be necessary to reserve time for multiple salon services. A charge equal to 50% of the service will be charged to the credit card held in instance that the party fails to cancel within 48-hours. Special exceptions provided only for unusual or extraordinary circumstances.

Guarantee

We guarantee that you will be satisfied with your service. If for any reason you are not happy with the results, please let us know within seven days. We will correct the challenge to your satisfaction.

Cell Phones

For the comfort of all our guests, please switch your cell phones to silent mode while on the salon floor. We ask that you wear headphones while streaming and that you keep calls off speaker.

Payment

Cash, local checks and most major credit cards are accepted.
Tax may apply where applicable.